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Coronavirus is affecting us all and here at Bright Training and Assessment, we want to make sure we’re doing everything in our power to best support our customers and our people. We’ve evolved and adapted to ensure we remain very much open for business and are here to support you, our much valued and loyal customers. We’re observing the relevant guidance on social distancing and have adapted to home working while continuing to achieve all of our high standards of customer service. We’ve been determined to make it ‘business as usual’ and although our customer service team are spread out all over the UK, we are still meeting our famous ‘3-ring answer’ policy on nearly every occasion. We are returning emails to our customers within one working day, we are dispatching parcels on the same day, we are marking and certificating within 7 days (usually much faster) and we are always delighted to speak with our customers.
Respect social distancing
Personal Protective Equipment and other equipment
Additional measures put into place
E-assessment – regulated computer-based assessments